At ALMEIRA VENTURE SDN. BHD., we strive to deliver high-quality services and property marketing solutions. Please read our return and refund terms carefully, especially as our business provides non-tangible services.
Eligibility for Refund
Refunds may be considered in the following situations:
- A service was charged in error.
- Services were not delivered within the agreed time frame.
- You have made a duplicate payment.
Non-Refundable Items
We do not offer refunds for:
- Any fees related to legal documentation once processing has begun
- Completed property listings or advertising campaigns
- Custom work such as photography, valuation, or design services
How to Request a Refund
To request a refund, please email us at almeirav@outlook.com within 7 days of the service date, including:
- Your full name
- Service description
- Payment proof and reason for refund
Once approved, refunds will be processed within 14 working days via the original payment method.